Professional Human Translation Service Within 24 hours - "Don't Get Lost In Translation"

Terms & Conditions

MY TRANSLATOR - Terms of Use
"We", "Our" and "Us" refers to MY TRANSLATOR . "You", "Your" refers to you as the user of this online translating service utilising www.my-translator.com (website").
Your use of the information, graphics and materials on Our Website is governed by these standard Terms of Use and the Privacy Policy on www.my-translator.com
MY TRANSLATOR has established a bank of experienced English > Chinese > English translators as a way of enabling accurate human translation on the website
By using Our Website you are expressly agreeing to be bound by these Terms of Use.

 General 1. Confidentiality
The contents of the information supplied by Us to You shall be kept confidential to all extents possible. You must not reproduce or use any information we provide to You or which You have obtained from Our Website without Our consent or as permitted by law.

2. Provision of Services
2.1 Subject to receipt of all applicable amounts due from the Client, MY TRANSLATOR will provide the Services as specified in the Accepted Quote and in accordance MY TRANSLATOR s standard practices and procedures including the practices and procedures as described on the Website at the time the Quote was issued to the Client.
2.2 The Client shall provide all information requested by MY TRANSLATOR (via the Website) in respect of the Services and ensure that all such information is accurate and complete.
2.3 MY TRANSLATOR provides services at different specified quality levels. It is the Client's responsibility to select the preferred level of service to suit its requirements. My Translator will deliver to the selected level of service as specified in the Accepted Quote and has no obligation to check whether that quality level is appropriate for the Client's needs. 
2.4 MY TRANSLATOR has no responsibility to review the Source Material for or to correct any errors or omissions contained in any Source Materials regardless of the nature of such errors or omissions and regardless of the impact that such errors or omissions may have on the quality of the Deliverables.
2.5. MY TRANSLATOR will all use reasonable endeavours to issue the Deliverables on or before the agreed delivery date / time, however MY TRANSLATOR accepts no liability for any delay in meeting the applicable timing.

3. Third party websites
Our Website may contain links to other web sites operated by third parties. We do not endorse, or approve of the operators of third party web sites, or the information, graphics and material on such sites.
Further, the information on Our Website may be displayed on third party websites officially linked to Our Website.

4. Intellectual Property
All items purchased in advertising and/or any selected optional extra remain Our intellectual property.
We own and retain all proprietary rights to Our Website and the intellectual property, products and the services we provide. You may not sell, transfer, assign, licence, rent or loan any of these products and/or services without Our written consent.

5. Accuracy of information
Whilst We make all reasonable attempts to ensure the accuracy of information supplied on Our Website, We do not accept any responsibility or liability for any failures or inaccuracies.
Specifically, We make no warranty or representation regarding the quality, accuracy, merchantability or fitness for purpose of the services We provide on Our Website or that access to Our Website will be uninterrupted.

6. Limitation of Liability
Subject to any responsibilities implied by law and which cannot be excluded, no member of MY TRANSLATOR is liable to You for any losses, damages, liabilities, claims and expenses (including but not limited to legal costs and defence or settlement costs) whatsoever arising out of or referable to material on Our Website or to third party material. Liability which cannot be excluded is limited to the extent possible, at Our option, to:

  • the supply of the goods or services again; or
  • the payment of the cost of having the goods or services supplied again.

7. Assignment
We reserve the right to use any third parties necessary to supply Our products and services, without having to inform Your or obtaining Your consent.

8. Changes

We reserve the right to make changes to material that appears on Our Website, or these Terms of Use without notice to You.

9. Privacy Act

We adhere strictly to the conditions and requirements of the Privacy Act. Full details of the MY TRANSLATOR Privacy Policy are on www.my-translator.com contained and detailed on Our Website.

10.Translation requests


10.1
All translation service requests and supply of Source Materials to MY TRANSLATOR are subject to the following terms and conditions

10.2  MY TRANSLATOR will provide the Services as specified in the Accepted Quotation and in accordance with MY TRANSLATOR's standard practices and procedures including the practices and procedures as described on the Website at the time the Quote was issued to the Client.

10.3 The Client shall provide all information requested by MY TRANSLATOR in respect of the Services and ensure that all such information is accurate and complete.

10.4 MY TRANSLATOR provides services at different specified quality levels. It is the Client's responsibility to select the preferred level of service to suit its requirements.

MY TRANSLATOR will deliver to the selected level of service as specified in the Accepted Quotation price

11 Payments
11.1 Unless otherwise stated, prices are in AUD and are inclusive of GST and any other tax or duty.

11.2 Discounts included on prices quoted are only applicable if invoices are paid within 7 days of receipt of invoice.

11.3 Failure to pay any invoice in accordance with the terms, or other terms specified in the Contract, shall entitle us to suspend work both on the same order, and on any other order from you, without prejudice to any other right we may have.

11.4 We reserve the right to charge interest on any overdue account, the interest to be calculated daily on the amount outstanding at the rate of 10 percent above the published base rate of the Reserve Bank of Australia.

12 Termination and Cancellation

If you cancel or reduce in scope the Contract, the full price for the Contract shall remain payable unless otherwise agreed in advance. Any original works provided to us, and translated services completed by us under the Contract shall be made available to you on termination of the Contract.

13. Jurisdiction

Each Service is governed in accordance with Australian law and the parties submit to the non exclusive jurisdiction of the Australian courts.